About Us
About Timmy Felt
At Shijiazhuang Timmy Trading Co., Ltd., we specialize in designing and supplying quality felt products for children, homes, and creative activities. From felt table mats and educational toys to storage baskets and puzzle boards, every item in our catalog is the result of a rigorous selection and production process, built on integrity, meticulous craftsmanship, and genuine customer care.
Our History & Growth
Timmy Felt was founded on a clear vision: to bring warmth, color, and hands-on learning into children's everyday lives through quality felt craftsmanship. Starting from our experience in felt product manufacturing in Hebei, we have gradually expanded our product range and served customers worldwide.
We have broadened our product range across complementary categories, invested in modern production equipment and improved manufacturing processes , optimized our logistics for reliable global delivery, and strengthened our customer support team โ while our mission has remained constant: to deliver excellent products and superior service to every partner who works with us.
Inside Timmy Felt
Our Mission & Vision
Our Core Values
Excellence in Quality
We focus on durability, safety, and practical design to create products our customers can rely on.
Customer First
Every decision is evaluated through the lens of customer benefit. Your satisfaction is our measure of success.
Honesty & Transparency
Clear policies, precise product information, and honest communication build lasting trust.
Dependability
Accurate fulfillment, secure transactions, and consistent on-time delivery, order after order.
Progress & Development
We pursue service improvements and new product designs to deliver better products and services to our customers.
Ethical Conduct
We conduct business with integrity, fairness, and full compliance with applicable laws and regulations.
What Makes Us Different
Carefully Selected Materials
Every batch of felt is vetted for genuine durability and quality, and all materials are carefully selected and inspected to meet our quality requirements and customer expectations.
Outstanding Customer Support
Our support team is trained to respond promptly and resolve concerns thoroughly, whether you're a retail customer or a wholesale partner.
Secure Shopping Environment
Your payment information is handled through secure payment methods including PayPal and major card processors.
Worldwide Service Reach
We serve customers worldwide through reliable logistics and customer support.
Our Commitment to You
Our Team & Operations
Timmy Felt is powered by a cohesive team of professionals across production, quality control, logistics, and customer relations. We function as a unified group, ensuring every phase of your experience โ from inquiry to delivery โ is handled with care and professional knowledge.
We continue to invest in modern equipment, streamlined processes, and skilled people so that we can consistently meet the standards our customers and partners expect.
Get In Touch
Business Hours๏ผ
Monday - Friday
9:00 AM - 6:00 PM (GMT+8)